Social Media Manager

JOB SUMMARY: ITVS is seeking a Social Media Manager to work in collaboration with a creative team of producers, designers, and marketing experts to develop strategies for engaging our audiences across social platforms, and for reaching new audiences in an ever-evolving media space.

The Social Media Manager will provide oversight and direction of social media strategy for ITVS and our various programming initiatives, including ownership of the social presence for our five-time Emmy Award-winning series, Independent Lens.

As a source of deep knowledge and expertise in a dynamic social media environment, the Social Media Manager is responsible for combining compelling content with data-driven decision making to produce imaginative campaigns for activating audiences and sparking conversations around the stories, characters, and issues ITVS brings to the public.


  • Guide strategy and workflow for social platforms, including Facebook, Twitter, Instagram, YouTube, etc., including new platforms as they emerge
  • Develop benchmark KPIs to measure effectiveness of campaigns and implement strategic and tactical refinements based on results
  • Regularly track, analyze, and educate staff about social media successes and disappointments
  • Maintain a consistent brand voice across platforms
  • Communicate social media best practices for staff and key partners, including ITVS-funded filmmakers
  • Generate compelling editorial content in collaboration with creative team, subject matter experts, and social audience
  • Maintain event-based editorial calendar and inject ITVS voice into real time conversations
  • Monitor paid advertising to ensure campaign delivery goals are achieved, optimizing as required
  • Work with established partners and form new relationships with key influencers to enhance digital marketing outreach
  • Inform and support digital projects from inception to promotion with staff
  • Monitor trends in social media tools, applications, and new technology developments, making recommendations to best serve audiences
  • Engage in conversations on ITVS social properties and escalate issues as necessary
  • Lead regular social media meetings to develop marketing and engagement strategies


  • Thrives at the intersection of media, technology, and creative culture with a love for the energy this field requires
  • A killer social media network
  • Demonstrated strategic development and leadership experience with the ability to work independently and as part of a team
  • Deep interest in culture and follows the news cycle in real time with an eye for emerging themes
  • Excellent writing and communication skills far beyond 140 characters
  • Desire to conceive innovative ideas and creative solutions, but also values organization and attention to detail
  • Intuitive understanding of when and where to use different media types to meet campaign goals
  • Deadline-driven with ability to shepherd multiple deliverables and juggle many responsibilities at once
  • Excellent research and organizational skills
  • A strong interest in public media, independent film, and storytelling


  • 3-5 years of experience as a social media marketer creating digital promotion and audience engagement plans, including “hands-on” tactical experience
  • 4 years of experience in data-driven digital marketing, public relations, journalism, communications or related field
  • Preferred experience working in a creative agency, in-house agency, entertainment industry, or media organization
  • Experience organizing and implementing new processes and procedures
  • Prepared to submit portfolio of previous social campaigns with demonstrated successes

TO APPLY: Please submit cover letter, resume, and salary requirements to with Social Media Manager/NAME in the subject line. No calls please.

ITVS is an Equal Opportunity Employer and will consider qualified applicants with arrest and conviction records in a manner consistent with the requirements of San Francisco’s Fair Chance Ordinance.

Series Production Coordinator

Supervisor: Supervising Producer

JOB SUMMARY: The Series Production Coordinator helps coordinate the delivery of the PBS documentary anthology series Independent Lens (IL). Working closely with the Independent Lens Supervising Producer, the Series Production Coordinator is responsible for the production deliverables of all Independent Lens programs, including gathering, reviewing, and getting PBS approval of the on-air credits, webmarkers, and IL series credits. The Series Production Coordinator oversees and maintains the entire IL cross-departmental workflow and schedule for all films — from green light to closing — via Workfront, ITVS’s enterprise project management system. He/she manages the WF project and template structure for IL, and contributes significantly towards supporting best practices and system customization for ITVS usage.

The Series Production Coordinator is a key liaison with ITVS Supervising Producers, the IL Marketing & Communications team, filmmakers, and PBS. The position reports to the Independent Lens Supervising Producer.

ITVS is a public media organization and the Series Production Coordinator role requires a high level of professionalism in both internal and external communication. This staff person will be expected to maintain a high standard for attention to detail; possess the ability to manage multiple assignments, complete work efficiently, and maintain excellent working relationships with their supervisor, outside vendors, filmmakers, and specific PBS staff.


  • Identify FCC actionable content in all IL programs; prepare detailed flag list, provide screener and transcript to PBS
  • Work with ITVS Supervising Producers and filmmakers to format, review, and submit credits and funders lists to PBS, and approve final credit sequences
  • Work with ITVS Marketing & Communications staff to submit webmarkers for PBS approval. Place webmarkers and provide timings to post production editor.
  • Update series credit roll text for each episode and submit for approval
  • Manage, label, and upload deliverables from filmmakers and track in database
  • Prepare ORION PAA entries and Media Inventory forms
  • Update Independent Lens Handbook annually
  • Screen and review IL submissions, as requested
  • Help identify short films for IL filler, as requested
  • Develop skills to serve as a specialist in the use of department information systems: Workfront, Filemaker, Digital Asset Management System (DAM)
  • Create and manage workflows, reports, and best practices in Workfront, Filemaker, and Digital Asset Management (DAM) system. Maintain depth of knowledge in each system to serve as IL administrative specialist.
  • Maintain proficiency in Workfront functionality, terminology, and account setup to respond to questions and help resolve bugs and updates in the workflow
  • File deliverables in the Digital Asset Management system (DAM)
  • Participate in department initiatives including Producer Orientation, department retreats, and provide feedback on Open Call proposals
  • Assist supervisor in duties related to closing out programs, including sharing materials with business department and create show closing packets
  • Audit contract deliverables status for specific programs, as requested
  • Respond to requests from colleagues for deliverables
  • Respond to questions from filmmakers regarding contract, deliverables, etc.


  • Be extremely detail oriented, organized, flexible, able to meet deadlines, and adapt to new and changing responsibilities
  • Be proactive and self-motivated with demonstrated ability to take initiative and prioritize tasks
  • Excellent communication and interpersonal skills required
  • Demonstrated ability to work effectively within a team
  • Ability to supervise peers and manage up to uphold standards set by ITVS and the IL Series
  • Experience with project management tools and software including Microsoft Word, Excel, Powerpoint, Filemaker, and other software applications
  • Committed to offering a high level of customer service
  • Experience working in television or film production with a working knowledge of industry language and production and post workflows desired

TO APPLY: Please submit cover letter, resume, and salary requirements to with Series Production Coordinator/NAME in the subject line. No calls please.

ITVS is an Equal Opportunity Employer and will consider qualified applicants with arrest and conviction records in a manner consistent with the requirements of San Francisco’s Fair Chance Ordinance.

Video Editor, Post-Production Media Services

JOB SUMMARY: The Video Editor (VE) assembles recorded raw material into a polished product that's suitable for broadcast, online distribution, and national positioning events. The material may include camera footage, dialogue, sound effects, graphics, and special effects. The VE contributes creative concepts and execution for the Emmy® award-winning series Independent Lens as well as all ITVS series and funded films. This is a contract term position for approximately 8-10 months.


  • Work closely with the Creative Director to develop creative video materials that meet audience development and marketing campaign objectives while supporting ITVS programming initiatives
  • Utilizing editorial producer input and/or a creative brief, craft script, assemble footage, and finish of all video assets in line with client and/or strategic vision
  • Guarantee proper branding for theatrical films, television programming, short-form content, institutional promotion, and commercials
  • Support and guide internal production team on small editorial projects
  • Maintain organizational integrity of media assets by logging, uploading, completing projects, and archiving within the framework of ITVS Media Services
  • Participate and maintain project timelines within Workfront project management software
  • Identify creative solutions for communications objectives
  • Apply ITVS values to organizational culture


  • 7+ years of relevant editorial experience; journalism experience a plus
  • 5-7 years experience of editing on Avid, Final Cut Pro, or Premiere
  • Experience in a broad range of film and video communications with focus in commercial broadcast and web delivery
  • Proven ability to think on your feet and to adapt to last-minute changes in direction and scope
  • Expert ability to craft a story through short-form video and audio alongside storytelling

TO APPLY: Please submit cover letter, resume, and salary requirements to with Video Editor/NAME in the subject line. No calls please.

ITVS is an Equal Opportunity Employer and will consider qualified applicants with arrest and conviction records in a manner consistent with the requirements of San Francisco’s Fair Chance Ordinance.