Digital Engagement Producer
Department: Marketing & Communications
Reports to: Director of Engagement & Education
JOB SUMMARY: The Engagement Producer is responsible for bringing together diverse partners and communities to learn, discuss, and get involved in key social issues of our time using ITVS’s social TV platform, known as OVEE, and ITVS’s on-the-ground engagement platform, Community Cinema. Working in collaboration with ITVS’s integrated strategy teams, the Producer liaises with public television stations, filmmakers, partner organizations, and other stakeholders; works with ITVS’s National Community Engagement Manager and Director of Engagement to develop strategies that link online and on-the-ground efforts; and, as an adjunct member of ITVS’s innovation team, supports ITVS’s efforts to further develop the functionality and expand the usage of OVEE.
- Coordinate the design and moderation of online engagement events for select Independent Lens and other public media programs to advance ITVS goals for audience development/engagement and the widespread public media adoption of OVEE, including: creating framework, prepping the panelists, moderating the discussion, and reporting on impact, in service of internal and external partners and strategic outcomes
• Create and manage editorial calendar of OVEE engagement events to proactively align and integrate strategies within the Marketing & Communications department
• Monitor and identify current affairs and topical engagement opportunities where OVEE can spark a conversation with our targeted GenX audiences, in an effort to raise awareness of platform and insert OVEE into our audiences’ consideration set
• Collaborate with the OVEE integrated strategy team to select programs, determine assignment of screening production to internal staff or external consultants, and identify key station partners for outreach and collaboration
- Coordinate the development of OVEE content verticals that align to station needs and support the implementation of a communications and outreach plan to promote use of these OVEE content verticals within the public media system
- Provide ongoing demonstrations of OVEE features and functionality for prospective pilot partners as needed
- Deliver limited technical support for OVEE partners
- Under supervision of the National Community Engagement Manager, design and produce up to four Bay Area Community Cinema local engagement events each season, including: developing Community Cinema post-screening discussion or other engagement activity relevant to each film, securing venue, event marketing and promotion, building local and regional partnerships in support of individual events and the overall program, implementing measurable impact strategies and overall event production
- Conduct ongoing OVEE formative evaluation and outcomes reporting for team-selected OVEE events. This would include:
• participating in OVEE events;
• analyzing both the technical and editorial quality to identify strengths and challenges;
• providing recommendations to the OVEE team on how to address challenges and maximize strengths;
• producing weekly impact reports and providing metrics and other reporting data as assigned
- Support investigation of the broader evaluation tool marketplace to inform future development of Community Cinema and OVEE impact evaluation efforts
- Establish and maintain collaborative working relationships with public television and radio station staff, filmmakers, co-presenting organizations, and others to support online and on-the-ground audience development/engagement activities
- Provide technical assistance, coaching, and support to a portfolio of Producing Partners for Community Cinema, focusing on strengthening partnerships with public television stations. This includes coordinating regular teleconference calls and email bulletins with program updates, and providing ongoing guidance to Producing Partners related to implementation of the Community Cinema program model (engagement strategies, partner and speaker recruitment, promotion/outreach best practices, fielding requests for producer or subject appearances, answering questions regarding and enforcing compliance with program policies – such as event report and event listing submissions, etc.).
- Provide other support to the Communications Department as assigned
COORDINATOR LEADERSHIP LEVEL EXPECTATIONS:
- Supports one or more lines of work on a project; performs effectively amid shifting demands; quickly picks up new skills en route to deep industry and department knowledge; leads lines of work in ITVS organizational development projects
- Supports institution-building activities (e.g. participates in cross-departmental work groups such as Knowledge Sharing Committee, Intranet team)
- Uses data and staff input to inform decisions
- Inspires ideas, contributes solutions to achieve outcomes, anticipates and prevents problems
- Practices organizational values
- Develops fundamental skills or technical expertise with quality execution, implementation, and pro-active learning
- Contributes to day-to-day activities in support of data-driven outcomes and strategies; participates fully as a member of department and cross-functional teams; identifies and recommends ways to improve work processes
- Develops measurable goals and objectives with guidance from entire team; monitors own progress and uses feedback to make adjustments; sets clear expectations and assigns responsibilities to Assistants as appropriate; fully utilizes staff skills
- Projects a positive and polished professional image of ITVS in all contexts; supports external relations in core area
- Supports department/unit annual planning process; informs major strategies and tactics
- Clearly and consistently articulates team visions and strategies
- Builds effective relationships with peers through horizontal communication
- Communicates effectively and empathetically; seeks and integrates constructive feedback
- Minimum of three years experience in community organizing, outreach, and education; fluency in social media marketing strategies and tactics
- Strong customer-service focus; excellent interpersonal and presentation skills, and a proven ability to work patiently, persuasively, effectively with a wide variety of people
- Superior organizational skills; a work style that is thorough, accurate, and detail oriented; the ability to plan and follow through on projects
- Demonstrated project management skills and ability to simultaneously coordinate and manage multiple complex tasks with competing deadlines; set priorities and schedules and meet deadlines
- Proficiency in word processing, database, spreadsheets, and web resources
- Experience with event production and promotion
- Creative and flexible approach to new ideas and practices
- Adaptable to a fast-paced and constantly changing environment
TO APPLY: Please e-mail resume, cover letter and three short writing samples to firstname.lastname@example.org with Digital Engagement Producer/YOUR NAME in the subject line. No calls please.
ITVS is an equal opportunity employer.
Department: Programming and Production
JOB SUMMARY: The Department Project Administrator is a member of the Programming and Production department, which manages over 150 television programs in various stages of completion and delivery to PBS and other public media platforms. The Project Administrator manages and implements the administrative processes and data management systems that support the work of the Programming and Production department. As a specialist in these areas, the Administrator maintains best practices for department administrative functions — assisting in documenting, adapting, and refining these processes as necessary in collaboration with department leadership and fellow staff.
The Department Administrator reports to the Managing Director of Production and Programming and works closely with the Sr. Production Manager to manage the work of the Programming and Production coordination team.
As a highly visible representative of this public media organization, the Department Project Administrator is expected to be clear and professional in both their internal and external communications. This person will be expected to maintain a high standard for attention to detail in their work; will have the ability to juggle multiple assignments and complete them efficiently while at the same time staying in good contact with the personnel who have delegated them. As a leader among the coordination team, the Project Administrator will become an expert in the standards set for departmental administrative processes and will be able to ensure that colleagues within the department are meeting these standards on an ongoing basis.
Program and Initiative Administration
- Manage producer payment process
- Maintain show documentation binders
- Manage requests for program coordination support and distribute tasks amongst the Program Coordination team
- Update funding initiative information on ITVS.org
Event Support (Producer Orientations and Funding Panels)
- Lead staff in the planning and execution of internal producer orientations and funding panels
- Coordinate and book travel for select ITVS staff/external partners for travel to/from ITVS events
- Arrange logistics for events including but not limited to catering and facilities
- In consultation with other department staff, set event schedules and agendas
- Collect and organize relevant department information and data for reports and presentations (board reports, year end metrics, annual planning summaries, etc.)
- Organize department meetings
- Track department and travel budgets
- Manage department expense and reimbursement process
- Other department administration as needed
Standards and Systems
- Be a specialist in departmental administrative processes and the use of department information systems (Filemaker database, At Task, DAM, server)
- Promote attention to detail and adherence to department standards for administrative tasks through deep familiarity with processes, and the ability to communicate to other staff when these are not being met
- Provide consultation and information to department leadership to help review and adjust these standards / procedures as needed. Assist in standards documentation.
Knowledge Skills & Abilities
- Strong clerical and organizational skills
- Excellent written and oral communication skills
- Experience with event planning and arranging travel
- Prior experience with project management systems a plus
- Ability to operate effectively in a fast-paced, constantly changing environment
- High level of flexibility and adaptability
- Success in juggling tasks and prioritizing
- Demonstrated ability to work cross functionally, and effectively as part of team
- Ability to supervise peers and “manage up” in order to uphold policies and standards set by the department
- Proficiency with Word, Powerpoint, Excel, Filemaker Pro, Google Apps
TO APPLY: Please e-mail resume, cover letter, and salary history to email@example.com with Project Administrator/NAME in the subject line. No calls please.
ITVS is an equal opportunity employer.
Documentary Film and Journalism Partnership Project
Term: 16 hours per week
ITVS is partnering with The Washington Post and will pursue other partnerships with journalism organizations and experiment with new models of in-depth storytelling and distribution that connect filmmakers and reporters. ITVS is implementing a new project supported by the John D. and Catherine T. MacArthur Foundation to pioneer innovative collaborations between journalists and independent filmmakers. The focus of this project will be short-form digital video content.
ITVS is looking for a documentary film and media intern who is interested in the innovative space of storytelling through combining mediums of documentary film and journalism. The ideal intern is proactive, disciplined, creative, and self-directed and may work remotely.
- Analyze traffic and coverage patterns for targeted topics in multiple journalism outlets
- Create and update catalog of upcoming U.S. legislation and other news pegs around thematic issues
- Monitor window strategy for journalism clips and help maintain short form content pipeline
- Create and maintain catalog of independent documentary films in production around thematic issues
- Experience with legacy and digital journalism outlets
- Archival experience a plus
- Strong interest in independent film and supporting independent documentary filmmakers
- Journalism M.A. student. Must be a student currently enrolled in an academic program.
TO APPLY: Please e-mail resume, cover letter and short writing sample to firstname.lastname@example.org with Journalism INTERN/NAME in the subject line. No calls please.
ITVS is an equal opportunity employer.
Spring/Fall, Summer Semester Internship (college credit or unpaid)
Term: Full-time (8-10 weeks); at least 15 hours/week
Reports to: Department Manager
JOB SUMMARY: ITVS is seeking interns to support activities in the programming, production, communications, and business affairs departments. In addition to gaining hands-on work experiences, the interns will attend organizational and community engagement events, view producer rough cuts, and participate in staff activities. The interns will observe how programs are evaluated, managed, and distributed to reach the widest audience. The ideal student intern is passionate about documentaries, marketing engagement, outreach, social media technology trends, and other facets of public television and media. Based on the interests of the student, the intern will be assigned to a specific department.
- Support the program proposal process (Programming)
- Help with outreach and community engagement events (Communications)
- Draft web content, blog entries, and social media postings (Communications)
- Compile and edit video footage from event organizers for publishing on ITVS YouTube and blog platforms (Communications)
- Support the execution of marketing projects and campaigns (Marketing)
- Assist with the compilation of quarterly department metrics (Marketing)
- Measure the reach and efforts of ITVS’s various social networking platforms and offer suggestions on how to increase impact (Marketing)
- Strategize and execute social media campaigns to drive tune-in and increase engagement around the weekly Independent Lens broadcast (Marketing)
- Electronic research of copyrights and intellectual property matters (Business Affairs)
- Assist in organizing files, media, and updating electronic information (All departments)
- Provide support as needed (All departments)
- Enrolled in school with a focus on film, broadcasting, sociology, public policy, or marketing
- Detailed, organized, curious, and self-directed
- Computer, software, and social media skills as they relate to job responsibilities
- Eager to learn and contribute to a nonprofit media organization
TO APPLY: Please e-mail resume and cover letter to email@example.com with Intern/NAME in the subject line. No calls please.
ITVS is an equal opportunity employer.
Social Media Intern for Women and Girls Lead Global
Term: 16 hours/week
About Women and Girls Lead: The Women and Girls Lead (WAGL) combines documentary films, strategic communication promotion, in-country content production, facilitated film screenings and other engagement activities to bring social change. The goal of the project is to use powerful storytelling and transmedia strategies to improve the lives of women and girls in nine countries and reduce gender inequality by helping create knowledge, attitude, behavior, and policy change.
JOB SUMMARY: ITVS is seeking a social media intern to help publicize upcoming film screenings and engagement activities in Kenya, Peru, Bangladesh, Jordan, and India using in-country social media platforms. The intern must be available and flexible to work in San Francisco and remotely with the country coordinators across time zones. The ideal intern is proactive, disciplined, creative, and self-directed.
- Research and develop stories and multimedia content to post on Facebook pages and Twitter feeds from all five countries
- Blog about gender issues and engagement events in the five countries
- Develop creative, strategic ways to use calls to action and crowd-sourcing to increase social media traffic to Facebook and Twitter
- Support the engagement and outreach strategy as managed by the ground coordinators
- Experience with social media platforms such as Facebook, Twitter, Pinterest, Instagram, Tumblr, and in-country social media platforms
- Strong interest in gender equality, sophisticated about cultures and languages, and passionate about the power of documentaries and social media (community engagement and publicity, a plus)
- Must be a student currently enrolled in an academic program
TO APPLY: Please e-mail resume and cover letter to firstname.lastname@example.org with WAGL Intern/NAME in the subject line. No calls please.
ITVS is an equal opportunity employer.